JW Marriott Hotel Surabaya
Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre. The hotel provides 24-hour room service and free on-site parking.
Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A minibar, tea/coffee maker and free bottled water are provided. En suite bathrooms include separate marble bath and shower facilities.
The hotel offers 24-hour car rental and a business centre. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness centre.
Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savoury delights.
JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.
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Room choices in JW Marriott Hotel Surabaya
Services
Internet | WiFi is available in all areas and is free of charge. |
Bathroom | Toilet paper, Towels, Bidet, Additional toilet, Bath or shower, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Bath, Shower |
Bedroom | Wardrobe or closet, Alarm clock, Extra long beds (> 2 metres) |
View | City view, Mountain view, Garden view, View |
Outdoors | Picnic area, Sun terrace, BBQ facilities Additional charge, Garden |
Kitchen | Cleaning products, Tumble dryer, Electric kettle |
Room Amenities | Socket near the bed, Drying rack for clothing, Clothes rack |
Activities | Bicycle rental, Aerobics, Live music/performance, Evening entertainment, Kids' club, Nightclub/DJ Additional charge, Hot tub |
Living Area | Sofa, Seating Area, Desk |
Media & Technology | Flat-screen TV, Cable channels, Satellite channels, Telephone, TV |
Food & Drink | Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker |
Parking | Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking |
Reception services | Private check-in/check-out, Concierge service, ATM/cash machine on site, Luggage storage, Currency exchange, 24-hour front desk |
Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box |
General | Shuttle service, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Soundproofing, Car hire, Carpeted, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service |
Accessibility | Upper floors accessible by elevator |
Outdoor swimming poolFree! | Open all year, Pool with view, Pool/beach towels, Sun loungers or beach chairs |
Wellness | Kids' pool, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Steam room, Spa facilities, Body treatments, Hair styling, Hair colouring, Hair cut, Hair treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Fitness centre, Sauna |
Languages spoken | English, Indonesian, Malay, Chinese |
Conditions
Check-in | From 14:00 |
Check-out | Until 12:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Children and beds | Children of any age are welcome. |
No age restriction | There is no age requirement for check-in |
Pets | Pets are not allowed. |
Groups | When booking more than 9 rooms, different policies and additional supplements may apply. |
Accepted payment methods | Cash JW Marriott Hotel Surabaya accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
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Is WiFi available at JW Marriott Hotel Surabaya?
WiFi is available in all areas and is free of charge.
Is there free parking available at JW Marriott Hotel Surabaya?
Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
What are the outdoor activities at JW Marriott Hotel Surabaya
Picnic area, Sun terrace, BBQ facilities Additional charge, Garden
What languages are spoken at JW Marriott Hotel Surabaya?
English, Indonesian, Malay, Chinese
What are the general services offered at JW Marriott Hotel Surabaya?
Shuttle service, Shared lounge/TV area, Designated smoking area, Air conditioning, Wake-up service, Soundproofing, Car hire, Carpeted, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service
Are pets allowed at JW Marriott Hotel Surabaya?
Pets are not allowed.
What is the check-in time at JW Marriott Hotel Surabaya?
From 14:00
What is the check-out time at JW Marriott Hotel Surabaya?
Until 12:00
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